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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rod Culbreth

August 19, 2024

5  out of  5
rating by Rod Culbreth
"I have been with Sheryl Hill for over 20 years, and she, her office manager, Lisa, and her staff have always provided exceptional service by prioritizing the needs of their insureds."
We responded:
"Rod, thank you so much for your kind words and for being a loyal client for over 20 years! We truly appreciate your trust and continued support. Our entire team is dedicated to providing exceptional service and ensuring the needs of our insureds is always a top priority. Your positive feedback motivates us to keep striving for excellence. If you ever need anything, please don't hesitate to reach out. Thanks again! -Sheryl "
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Joshua Anderson

July 19, 2024

5  out of  5
rating by Joshua Anderson
"I have been getting quotes from multiple insurance agencies for my home and auto insurance and I have to say that I have been less than impressed with how I have been treated until I called this agency. I am thoroughly impressed with the level of costumer service provided by this group, especially Erika Smith! She has been so patient and informative through all my questions and has been very quick to respond to all my emails! They have definitely earned my business. Thank you!!!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with our agency. Providing exceptional customer service is our top priority, and we're delighted that Erika could assist you so effectively. Your kind words truly mean a lot to us, and we are grateful for the opportunity to earn your business. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. Thank you once again for your trust and support! SHERYL"
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Cheryl Bosco

July 9, 2024

5  out of  5
rating by Cheryl Bosco
"Needed fast help with a homeowner insurance quote/policy and Sheryl Hill at State Farm jumped in to assist. Her efforts ensured a complicated house purchase made it to closing. Very grateful!!!! Highly recommend :)"
We responded:
"Cheryl, thank you for taking the time to share your positive experience with us! We understand how important it is to have a smooth and successful house purchase, and we are glad that we played a part in ensuring a successful closing for you. Your recommendation means a lot to us, and we are grateful for your support. If you ever need any further assistance or have any other questions, please feel free to reach out. -Sheryl"
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Jeremiah Price

July 8, 2024

5  out of  5
rating by Jeremiah Price
"They well help you solve a issue yes I will recommend someone to State Farm"
We responded:
"Jeremiah, thank you so much for your positive review! We are delighted to hear that we were able to help you resolve your issue. We truly appreciate your recommendation and look forward to serving you or anyone you refer to State Farm in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. -Sheryl "
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Deborah Allen

June 28, 2024

5  out of  5
rating by Deborah Allen
"I cannot say enough about the outstanding service I received from Sheryl Hill and her team. From start to finish, they are incredibly knowledgeable, responsive, and supportive. Morgan took the time to thoroughly explain all my options, and answered my questions in detail. What impressed me the most was her dedication to providing excellent customer service; she always responds promptly and goes above and beyond to assist me. I feel confident knowing that I have Sheryl and her team in my corner. Thank you for your exceptional service—I highly recommend this agent to anyone looking for reliable insurance guidance!"
We responded:
"Deborah, thank you so much for your kind words and for taking the time to share your positive experience with our team. We are thrilled to hear that you received outstanding service. It's great to know that Morgan took the time to explain all your options and provide detailed answers to your questions. Thank you for recommending us as a reliable source for insurance guidance. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. -Sheryl"
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Fred karimian

June 27, 2024

5  out of  5
rating by Fred karimian
"Outstanding agent."
We responded:
"Fred, thank you for leaving a 5-star review! We appreciate your positive feedback and are glad to know that you had a great experience with our office. If you need anything else please reach out to us. Thank you again for taking the time to leave a review. SHERYL"
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Astacia Johnson

June 20, 2024

5  out of  5
rating by Astacia Johnson
"Sheryl Hill’s Office has provided nothing but A+ service!! I have never had a negative experience. I have talked to Lisa and Morgan and it is ALWAYS service with a smile. If I call, email or text, it is ALWAYS the same EXCEPTIONAL service! Keep up the Great work!!!❤️"
We responded:
"Astacia, thank you for your kind words! We are thrilled to hear that you had such a positive experience with our office. Providing A+ service is always our top priority, and we are glad that our team was able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future! SHERYL"
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Leor Weight

June 17, 2024

5  out of  5
rating by Leor Weight
"Great to work with, great communication and always happy to help!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a great experience working with us. Providing excellent communication and being helpful are top priorities for us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! SHERYL"
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CHERYL Strobel

June 16, 2024

5  out of  5
rating by CHERYL Strobel
"Lisa Torrington and her team went above and beyond when my brother died suddenly and we needed her help. She was available to talk with us day and night! She provided sound advice and dependable information. She always followed up on actions. It's a pleasure doing business with her! I would definitely recommend her to potential customers!! Cheryl Penna Strobel"
We responded:
"We are grateful that our team was able to provide exceptional help and support to you during this challenging period. We strive to be there for our customers in all circumstances, and we understand the importance of providing assistance and guidance when it is needed the most. Please know that we are always here for you, and if there is anything else we can assist you with, please do not hesitate to reach out. Your satisfaction and well-being are of utmost importance to us. Once again, please accept our deepest condolences, and thank you for taking the time to leave us such a kind review. We truly appreciate your feedback. SHERYL"
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Kelvin Whyms

June 12, 2024

5  out of  5
rating by Kelvin Whyms
"Sheryl's office is very polite and professional! 5Star Company!"
We responded:
"Kelvin, thank you for choosing our agency and taking the time to leave a 5-star review! We are thrilled to hear that you had a positive experience with our services. Providing excellent customer service. We appreciate your trust in us and look forward to continuing to serve you in the future. If you have any further questions or require assistance, please don't hesitate to reach out. Thank you again for your support!" (Sheryl)"
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Charley Patterson

June 1, 2024

5  out of  5
rating by Charley Patterson
"So helpful and courteous. Great customer experience. Thanks."
We responded:
"Charley, At our office, our main goal is to provide excellent service and meet the insurance needs of our valued clients. We are delighted to know that we were able to meet your expectations and provide you with the level of service you deserve! WE APPRECIATE YOU!!! (Sheryl)"
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Kailey Jo Fortin

May 20, 2024

5  out of  5
rating by Kailey Jo Fortin
"Very responsive and helpful to keep our home buying process moving!"
We responded:
"Thank you, Kailey for the kind review. My team and I work hard to make sure the insurance process is simple and quick for you and your family. Good luck with the rest of your home buying process and give us a call if you have any questions. Sheryl"
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Ravishankar Sathyanarayana

April 10, 2024

5  out of  5
rating by Ravishankar Sathyanarayana
"Very knowledgeable, responsive and courteous. Will hear from you and tailor policies for your needs."
We responded:
"Thank you for your kind words and feedback! I'm delighted to hear that you found our service knowledgeable, responsive, and courteous. It's incredibly important to us that we listen carefully to each customer's needs and personalize their plans to suit their circumstances. - Sheryl"
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Tina Kline

March 19, 2024

5  out of  5
rating by Tina Kline
"I cannot praise Sheryl Hill, Lisa Torrington, and the entire team at State Farm in Mooresville, NC. They are highly knowledgeable, friendly, and patient. I have home and car insurance policies with them and strongly recommend their services. Recently, I moved to North Carolina from California and needed to register my car. Unfortunately, I couldn't locate my car title, and It took over two months to receive it from California. During this time, the team members at State Farm in Mooresville, NC, called every few weeks to check if I needed assistance. When my title finally arrived, we quickly updated my car insurance, and the process took only five minutes. I am very grateful for their support, which made this experience much easier."
We responded:
"Thank you for your feedback! It's great to know that you found our team not only knowledgeable, but also friendly and patient. We understand the challenges that can come with a move especially across the country. I'm glad we could help make your experience much easier. -Sheryl"
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Jie Xiao

March 11, 2024

5  out of  5
rating by Jie Xiao
"Lisa and her team are very responsive to my inquiries. They are very helpful. I’m a happy customer."
We responded:
"Thank you for your feedback! It is very important to us that we provide service that is responsive and courteous. We are delighted to be able to help you with your insurance needs. -Sheryl"
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Corbin Graham

March 6, 2024

5  out of  5
rating by Corbin Graham
"Lisa was very polite and helped me set up my renters insurance policy. All staff was friendly. I will be returning"
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Anand P

January 30, 2024

5  out of  5
rating by Anand P
"Changing this back to 5 stars"
We responded:
"Thank you for the update. It is our goal to provide exceptional service and we look forward to continuing to help you and your family"
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Wanda Kenkade

January 17, 2024

5  out of  5
rating by Wanda Kenkade
"Enjoy working with this office. The staff is so helpful and you get great service."
We responded:
"We enjoy working with you as well and make it our top priority to provide exceptional service. Thank you, Wanda!"
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Robert Ford

January 3, 2024

5  out of  5
rating by Robert Ford
"I have been working with this State Farm office for many years. I find the team to be very helpful and effective with any and all issues I have ever had with my insurance."
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Glenn Herman

December 29, 2023

5  out of  5
rating by Glenn Herman
"Lisa is tremendous! Service is wonderful. Always on top of things. If there’s an issue to be addressed, she’ll get it done and fixed."
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Edward Bermudez

November 20, 2023

5  out of  5
rating by Edward Bermudez
"Lisa at this State Farm office was wonderful. Answered all my questions and went above and beyond with providing additional resources that will help me with my big move. Feel so much more comfortable transitioning to a new state knowing my policy is in good hands."
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Terri Wortman

November 2, 2023

5  out of  5
rating by Terri Wortman
"I have been with Sheryl Hill for many years. Lisa Torrington and the rest of the team are the best in the business!! Everyone is very friendly, provides quick responses, great rates and will provide you with anything you need. Would highly recommend!!"
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John Roth

October 20, 2023

5  out of  5
rating by John Roth
"I have used this agency for years and have always gotten great service. Now they are helping with insuring a new house we are buying and we were very surprised at the great rate we are getting on it given the discounts we get for being a customer of other insurance products."
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Jamaal F.

October 19, 2023

5  out of  5
rating by Jamaal F.
"I would like to recognize State Farm’s Office Manager, Lisa Torrington for providing excellent customer service to my wife and me (on 9/19/2023) as we relocated to North Carolina. Lisa was informative, courteous, kind, professional, and detail-oriented to my wife and me with the information about transferring our policy insurance and some guidelines regarding NC DMV. Lisa made the process seamless. Thank you, Lisa, for caring, communicating, and sharing the information we needed for our insurance. I highly recommend this location, 10-Stars!!!"
Profile photo of Jamaal F.

Jamaal F.

October 19, 2023

5  out of  5
rating by Jamaal F.
"I would like to recognize State Farm’s Office Manager, Lisa Torrington for providing excellent customer service to my wife and me (on 9/19/2023) as we relocated to North Carolina. Lisa was informative, courteous, kind, professional, and detail-oriented to my wife and me with the information about transferring our policy insurance and some guidelines regarding NC DMV. Lisa made the process seamless. Thank you, Lisa, for caring, communicating, and sharing the information we needed for our insurance. I highly recommend this location, 10-Stars!!!"